REFUND & RETURN POLICY

We want you to feel confident shopping with Auralis.

Returns
We accept returns within 14 days of delivery on unused and unopened products.

Non-Returnable Items

  • Opened or used skincare products

  • Final sale items

  • Gift cards (if applicable)

How to Start a Return
Email coauralis@gmail.com with your order number and reason for return. Approved returns must be sent back in original packaging.

Refunds
Refunds are issued to the original payment method once the return is received and inspected. Shipping fees are non-refundable.

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